Updated at: 2021/06/25
Information about living in Kenya;
Information about local services;
Information about where and how to get documents such as work permit, driver’s license;
Help renewing documents
All services listed are free of charge
Services are offered to refugees, asylum seekers and survivors of SGBV (refugees, asylum seekers and host community)
Services provided in English and Kiswahili languages. Translation services are available in refugee languages with the help of a translator. Services are available without referrals.
Interpretation for Oromo, Somali, South Sudanese, English, and Kiswahili languages is consistently available at our premises.
Services are available in the following languages by phone interpretation - Oromo, Somali, South Sudanese, English and Kiswahili languages.
Female interpreters are available.
The entrance to this location has a ramp.
This location has female staff.
All services listed are free of charge.
Offices are open Monday to Friday: 8:00 am – 5:00 pm
Offices are closed on public holidays.
Calls can be made outside working hours, for urgent cases.
Due to COVID 19, legal and counselling services is made through appointment by calling RCK numbers.
An appointment can be made in person within the working office hours 8:00 am – 5:00 pm Monday to Friday, by Call within the working office hours 8:00 am – 5:00 pm Monday to Friday, by Email firstname.lastname@example.org, or by Calling +254 703848641.
Feedback About Services
Phone feedback channel: +254733860669, +254720943164 Main Office: Haki House, Ndemi Road, Off Muringa Road, Kilimani, Nairobi. Email, Phone call, virtual, physical. As soon as possible
Monday open from 08:00 AM to 05:00 PM
Tuesday open from 08:00 AM to 05:00 PM
Wednesday open from 08:00 AM to 05:00 PM
Thursday open from 08:00 AM to 05:00 PM
Friday open from 08:00 AM to 05:00 PM
Nairobi City, Ndemi Road, Off Muringa Road, Kilimani, Haki House.