Updated at: 2021/06/25
- Information about rights
- Legal counseling
- Legal representation in Refugee Status Determination process, and in immigration related cases.
- Alternative dispute resolution
- Watching brief in sexual and gender-based violence cases
- Legal services for people in detention such as Monitoring of detention and arrests at police stations and border points
- Assistance in applying for work permits or licenses
- Children cases: Drafting of child custody orders and other legal briefs.
- Advocacy and support in review of Bills/Laws/Regulations affecting asylum seekers and refugees
- Legal services for survivors of violence: pre-trial briefing for SGBV survivors
- Legal interventions through continuous advocacy forums and legal trainings.
- Helping filling out legal documents
- Accompaniment to legal or administrative appointments for matters related to immigration, children
- Help preparing for your asylum interview
- Legal representation in courts and police stations
- Criminal cases
- Birth, marriage, death or other personal certificates
- Family disputes
- Legal services for people who are stateless
- Referrals for lawyers
Eligibility Requirements And Accessibility
- All services listed are free of charge
- Services are offered to refugees, asylum seekers and survivors of SGBV (refugees, asylum seekers and host community)
- Services provided in English and Kiswahili languages.
- Translation services are available in refugee languages with the help of a translator.
- Services are available without referrals.
- Interpretation for Oromo, Somali, South Sudanese, English, and Kiswahili languages is consistently available at our premises.
- Services are available in the following languages by phone interpretation - Oromo, Somali, South Sudanese, English and Kiswahili languages.
- Female interpreters are available.
- The entrance to this location has a ramp.
- This location has female staff.
- All services listed are free of charge.
- Offices are open Monday to Friday: 8:00 am – 5:00 pm
- Offices are closed on public holidays. Calls can be made outside working hours, for urgent cases. Due to COVID 19, legal and counselling services is made through appointment by calling RCK numbers. An appointment can be made in person within the working office hours 8:00 am – 5:00 pm Monday to Friday, by Call within the working office hours 8:00 am – 5:00 pm Monday to Friday, by Email firstname.lastname@example.org, or by Calling +254 703848641.
Feedback About Services
Phone feedback channel: +254733860669, +254720943164 Main Office: Haki House, Ndemi Road, Off Muringa Road, Kilimani, Nairobi. Email, Phone call, virtual, physical. As soon as possible
Monday open from 08:00 AM to 05:00 PM
Tuesday open from 08:00 AM to 05:00 PM
Wednesday open from 08:00 AM to 05:00 PM
Thursday open from 08:00 AM to 05:00 PM
Friday open from 08:00 AM to 05:00 PM
Nairobi City, Kilimani, Ndemi Road, Off Muringa Road, Haki House.