Re:BUiLD Project Nairobi: Legal Assistance -International Rescue Committee

Services Offered:  

• Information about your rights 
• Legal counseling 
• Referrals for lawyers 
• Safe and private space for one-on-one counseling 
• Information about local services 
• Information about where and how to get documents (please specify some examples such as social security number, work permit, driver’s license, etc.) 
• Safe and private space for one-on-one counseling 
• Continued check-ins to be sure you are able to get the help you need 

Eligibility Criteria 

• Yes, and eligibility criteria is the same for all services at this location.  
• The eligibility criteria is dependent on vulnerability score which is determined by various attributions of clients such as   residency status, Gender, income, Working days, House type, House arrangement, House Occupancy, Disability, Female head of household, Elderly head of household, Child Head of household. The client should be an urban refugee with Proof of registration document and refugee ID. 

Accessibility 

• This location has an elevator 
• This location has female staff  
• This location has separate bathrooms for men and women 
• All services listed are free of charge 
• Interpretation of Somali is consistently available at the premises 

Access days and time 

• Working hours: Monday-Friday: 8am to 5pm 
• Services are closed during public holidays 
• No appointment is required. 

Physical Address: Nairobi Metropolitan Area 

Livelihood Resource Centres: 

• Pangani –KCDF House, 2nd Floor, Chai Road, behind Pangani Girls 
• Kawangware- 1st floor, Kivuli Centre, Kabiria, next to Mtaani Radio 
• Rongai – Tyme Arcade, 4th Floor, Magadi Road,Barclays area. 

Institution’s feedback mechanisms 

• Suggestion box at the LRCs 
• Office walk –in 
• Email address feedback.urban@rescue.org 
• Phone number: +254799342337/8 
• Short SMS Code (20894)