Kakuma: Information Services – FilmAid Kenya (FAK) 

Information Services 

FilmAid provides information on the following: 

Legal Assistance 

• Information about your rights 

Social Services 

• Information about living in Kenya 
• Information about local services  
• Information about where and how to get documents (please specify some examples such as social security number, work permit, driver’s license, etc.) 

Healthcare 

• Information about health services and the available channels of Complaints, Feedback and Help 

Wash Services 

• Information about WASH services   
• Hygiene promotion through Social and Behavior Change Communication (SBCC) 

Social Recreational activities 

• Theatre and Art workshops 
• Music workshops 

Education 

• Information on how to enroll in school in primary, secondary, and accelerated education programs.   

Livelihoods/Employment support 

• Skill development – Media Training (Photography, filmmaking) and Theatre for Social Change  
• Information about starting a business in Kenya 

Repatriation 

• Information about assisted voluntary return to your country of origin 

Eligibility Criteria 

• All services listed are free 

Accessibility 

• Languages available: Dinka, Arabic, Somali, Anyuak, Oromo, Swahili, Nuer, Dinka 
• The entrance to this location has a ramp 
• This location has a female staff   

Opening Hours

• Monday-Friday 8 am-4 pm

Institution’s feedback mechanisms 

• Phone: +254722540834  
• Feedback time from FilmAid- 24hrs 
• The organization will respond via phone and email  
• Appointments can be made via +254722540834