Kakuma: Mental Health Care-Kaapoka Main Hospital (IRC)

International Rescue Committee (IRC)

Kakuma: Mental Health Care-Kaapoka Main Hospital (IRC) logo
Last updated: 12/19/2023


Services Offered:  

  • Individual and group counseling services
  • Pharmacological management of mental disorder
  • Psychological First Aid (PFA)

Eligibility Criteria 

  • Services are provided for children and other age groups.
  • All services are provided equally regardless of gender or sexual orientation.
  • Services are free.
  • Services are available to refugees, asylum seekers, and members of the host community. 


  • Interpretation is consistently available at this premises for Somali, Burundi, Rwandese, Sudanese, Congolese, Arabic languages.
  • Female interpreters are available for Somali, Burundi, Rwandese, Sudanese, Congolese, and Arabic languages, except for the Host community.
  • This location has a female staff
  • All services listed are free of charge
  • Ambulances are available for live-saving emergencies, Kakuma 1. +254719105775, Kakuma 2, 3, 4. +254719105549 

Access days and time

  • Monday- Friday 8 am to 3 pm
  • Saturday: 8 am to 1:30 pm
  • This service is available 24/7 on the phone
  • This service is closed on public holidays
  • Telephone: +254701629346
  • Organization's feedback mechanisms
  • Help Desks stationed at IRC health facilities.
  • Email address: feedback.kakuma@rescue.org
  • Feedback boxes are located at all IRC health facilities.
  • Monthly community leaders’ feedback meetings.
  • Visit IRC offices located in Lutheran World Federation Compound 1
  • The organization will respond to feedback received within an agreed time frame (0-3 days for critical cases, 0-7 days for cases with high priority, 0-14 days for cases with medium priority, and 0-28 days for cases with low priority) 


Kakuma 1, next to Bon Bosco Technical Institute