Kakuma: Mental Health Care- Hong Kong Dispensary/ Clinic 2 (IRC) - International Rescue Committee (IRC)

Kakuma: Mental Health Care- Hong Kong Dispensary/ Clinic 2 (IRC) logo
Last updated: 12/19/2023

Description

Services Offered:  

  • Individual and group counseling services 
  • Pharmacological management of mental disorder 
  • Psychological First Aid (PFA) 

Eligibility Criteria 

  • Services are provided for children and other age groups.   
  • All services are provided equally regardless of gender or sexual orientation.   
  • Services are free.   
  • Services are available to refugees, asylum seekers and members of the host community.   

Accessibility 

  • Interpretation is consistently available at this premises for Somali, Burundi, Rwandese, Sudanese, Congolese, Arabic languages. 
  • Female interpreters are available for Somali, Burundi, Rwandese, Sudanese, Congolese, Arabic languages 
  • This location has a female staff 
  • All services listed are free of charge 
  • Ambulances are available for live-saving emergencies Kakuma 1. +254719105775, Kakuma 2, 3, 4. +254719105549 

Access days and time 

  • Monday- Friday 8 am to 3 pm 
  • Saturday: 8 am to 1:30 pm 
  • This service is available 24/7 on the phone 
  • This service is closed on public holidays 

Institution’s feedback mechanisms 

  • Telephone: +254701629346 
  • Help Desks stationed at IRC health facilities. 
  • Email address: feedback.kakuma@rescue.org 
  • Feedback boxes are located at all IRC health facilities. 
  • Monthly community leaders’ feedback meetings. 
  • Visit IRC offices located in Lutheran World Federation Compound 1 
  • Time frame (0-3 days for critical cases, 0-7 days for cases with high priority, 0-14 days for cases with medium priority, and 0-28 days for cases with low priority

Address

Kakuma 1, next to Hong Kong Police Station