Kakuma: Mental Health -LocherAngamor Dispensary/Clinic4 (IRC)

Services Offered:  

• Individual and group counseling services 
• Pharmacological management of mental disorder 
• Psychological First Aid (PFA)

Eligibility Criteria 

• Services are provided for children and other age groups. 
• All services are provided equally regardless of gender or sexual orientation. 
• Services are free. 
• Services available to refugees, asylum seekers, and members of the host community. 

 Accessibility 

• Interpretation is consistently available at this premises for Somali, Burundi, Rwandese, Sudanese, Congolese, Arabic languages. 
• Female interpreters are available for Somali, Burundi, Rwandese, Sudanese, Congolese, and Arabic languages, except for the Host community. 
• This location has a female staff 
• All services listed are free of charge 
• Ambulances are available for live-saving emergencies, Kakuma 1. +254719105775, Kakuma 2, 3, 4. +254719105549 

Access days and time 

• Monday- Friday 8 am to 3 pm 
• Saturday: 8 am to 1:30 pm 
• This service is available 24/7 on the phone 
• This service is closed on public holidays 
• Telephone: +254701629346 

Organization's feedback mechanisms

• Help Desks stationed at IRC health facilities. 
• Email address: feedback.kakuma@rescue.org 
• Feedback boxes are located at all IRC health facilities. 
• Monthly community leaders’ feedback meetings. 
• Visit IRC offices located in Lutheran World Federation Compound 1 
• The organization will respond to feedback received within an agreed time frame (0-3 days for critical cases, 0-7 days for cases with high priority, 0-14 days for cases with medium priority, and 0-28 days for cases with low priority)