Kakuma: Mental Health-Amuusait General Hospital (IRC)

International Rescue Committee (IRC)

Kakuma: Mental Health-Amuusait General Hospital (IRC) logo
Last updated: 12/19/2023


Services Offered:  

  • Individual and group counseling services 
  • Pharmacological management of mental disorders by specialized and non-specialized healthcare providers 
  • Mental Health Assessments  
  • Psychological first aid (PFA) 
  • Mental health referrals 
  • Suicide support group 

Eligibility Criteria 

  • Persons seeking mental health assessment must be referred by UNHCR 
  • Recovering suicide patients for suicide support group sessions 
  • Appointments for mental health assessments are made on Thursdays only 
  • Suicide support group sessions are done on Tuesdays 


  • Interpretation is consistently available at this premises for Nuer, Somali, Lotuko, Burundi, Congolese, Rwandese, Turkana, and Arabic languages. 
  • Female interpreters are available for Nuer, Somali, Congolese, Burundi, and Arabic languages. 
  • The entrance to this location has a ramp 
  • This location has a female staff  
  • This location has separate bathrooms for men and women 
  • All services listed are free of charge 
  • Ambulances are available for life-saving emergencies. Kakuma 1 – +254719105775, Kakuma 2, 3, 4 – +254719105549. 

Access days and times

  • Monday-Saturday 8 am-3 pm
  • This service is available 24/7  
  • This service is closed on public holidays 

Institution’s feedback mechanisms 

  • Telephone: +254701629346 
  • Help Desks stationed at IRC health facilities. 
  • Email address: feedback.kakuma@rescue.org  
  • Feedback boxes are located at all IRC health facilities. 
  • Monthly community leaders’ feedback meetings. 
  • Visit IRC offices located in Lutheran World Federation Compound 1 
  • Respond Time Frame: 0-3 days for critical cases, 0-7 days for cases with high priority, 0-14 days for cases with medium priority, and 0-28 days for cases with low priority 


Kakuma 4, next to Kakuma 4 Market, Kakuma Refugee Camp