DADAAB: Counselling - Refugee Consortium of Kenya (RCK)

Refugee Consortium of Kenya

Last updated: 10/30/2024

Description

Services

One-on-one counseling

Group counseling

Family counseling

Emotional support

Support group

Crisis intervention; services offered include mental, trauma and general counselling

Safe and private space for one-on-one counseling

Continued check-ins to be sure you are able to get the help you need

Women practitioners are available  


Eligibility Requirements

All services listed are free of charge.

Services are offered to refugees, asylum seekers and survivors of Sexual and Gender Based Violence


Accessibility of Services 

Services also available through calling 0700865559.

Calls can be made outside working hours, for urgent cases. 

Due to COVID 19, legal and counselling services is made through appointment by calling RCK numbers. 

Appointments are made within the working office hours and working days, Monday to Friday, 8:00 am to 5:00 pm - Come in person, Call: +254703848641 , Email: info@rckkenya.org 

Services are available without referrals.

Interpretation for Oromo, Somali, South Sudanese, English, and Kiswahili languages is consistently available at our premises.

Services are available in the following languages by phone interpretation - Oromo, Somali, South Sudanese, English and Kiswahili languages.

Female interpreters are available. 

The entrance to this location has a ramp.

This location has female staff. 

All services listed are free of charge.

Women practitioners are available.  

Services are available Monday to Friday: 8:00 am – 5:00 pm.

Offices are closed on public holidays.   


Feedback Mechanisms and Timeframe for Response

Email, Phone call, virtual, physical.

As soon as possible

Opening Hours

Monday:
08:00 AM - 05:00 PM
Tuesday:
08:00 AM - 05:00 PM
Thursday:
08:00 AM - 05:00 PM
Friday:
08:00 AM - 05:00 PM
Wednesday:
08:00 AM - 05:00 PM