Psycho-Social Support - Refugee Consortium of Kenya - Refugee Consortium of Kenya

Description

Services

One-on-one counseling

Group counseling

Family counseling

Emotional support

Support group

Crisis intervention; services offered include mental, trauma and general counselling

Safe and private space for one-on-one counseling

Continued check-ins to be sure you are able to get the help you need Women practitioners are available.  


Eligibility Requirements

All services listed are free of charge

Services are offered to refugees, asylum seekers and survivors of SGBV (refugees and host community)


Accessibility

Services provided in English and Kiswahili languages. Translation services are availabe in refugee languages with the help of a translator. Services are available without referrals.

Interpretation for Oromo, Somali, South Sudanese, English, and Kiswahili languages is consistently available at our premises.

Services are available in the following languages by phone interpretation - Oromo, Somali, South Sudanese, English and Kiswahili languages.

Female interpreters are available. 

The entrance to this location has a ramp.

This location has female staff. 

All services listed are free of charge. 

Services available from Monday to Friday: 8:00 am – 5:00 pm

Offices are closed on public holidays. Calls can be made outside working hours, for urgent cases. Due to COVID 19, legal and counselling services is made through appointment by calling RCK numbers. An appointment can be made in person within the working office hours 8:00 am – 5:00 pm Monday to Friday, by Call within the working office hours 8:00 am – 5:00 pm Monday to Friday, by Email info@rckkenya.org, or by Calling +254 703848641. 


Feedback Mechanism and Timeframe

Phone feedback channel: +254733860669, +254720943164 Main Office: Haki House, Ndemi Road, Off Muringa Road, Kilimani, Nairobi. Phone, email, physical

Responses to feedback are as soon as possible. 

Opening Hours

Monday:
08:00 AM - 05:00 PM
Tuesday:
08:00 AM - 05:00 PM
Wednesday:
08:00 AM - 05:00 PM
Thursday:
08:00 AM - 05:00 PM
Friday:
08:00 AM - 05:00 PM