Service Image

Updated at: 2023/05/25

Health Services

Below are some of the health services offered at Hong-Kong Dispensary (Clinic 2)

  • Comprehensive primary health care (Maternal and child health care, including Immunizations, Pre-natal care, post-natal care, and Consultations for children) 
  • Consultations for adults: Diagnosis and treatment of illnesses such as diarrhea, pneumonia, malaria, Diabetes, hypertension etc. 
  • Basic nursing services (Cleaning and dressing of wounds 
  • Basic laboratory services (Rapid tests for malaria, blood tests including for blood sugar levels, etc.) 
  • Pharmacy services (Provision of medicine available to the United Nations High Commissioner for Refugees’ Essential Medicines and Medical Supplies List) 
  • Psychiatric treatment for persons with mental illness 
  • Medical services for Sexual and Gender Based Violence survivors 
  • Emergency services – First Aid, trauma management etc. 

Preventive services

  • Immunizations to all children below the age of 5 years 
  • Oral Polio Vaccine (Polio Vaccine) 
  • Pentavalent Vaccine – Diphtheria, Pertussis, Tetanus, Hepatitis B and Haemophilus Influenza Vaccine 
  • Rota Virus vaccine 
  • Pneumococcal Vaccine 
  • Measles Rubella Vaccine 
  • Vitamin A 
  • Yellow Fever Vaccine 
  • Immunization of pregnant women and the injured with Tetanus 
  • Covid-19 vaccinations 
  • Human Papillomavirus Vaccinations 

Reproductive Health Services

  • Maternal health care 
  • Pre-natal care 
  • Post-natal care 
  • Ante-natal Care 
  • Family Planning Services 
  • High-risk Clinic 
  • Preventing Mother-to-Child Transmission Services  
  • Post-abortion care  
  • Cervical cancer Screening  

Human Immunodeficiency Virus

  • Human Immunodeficiency Virus/Acquired Immunodeficiency Syndrome - counselling and testing services  
  • Care and treatment services 
  • Human Immunodeficiency Virus /Sexually Transmitted Infections Prevention services  
  • Stigma reduction and advocacy 
  • Key Population Services 


  • Screening 
  • Prevention of Tuberculosis in Human Immunodeficiency Virus
  • Tuberculosis Active Case Finding 

Community Health Program

Community Health Promotion by Community health promoters who follow up clients at the community level e.g., pregnant mothers, Non-Communicable Diseases clients, defaulter tracing.

Eligibility Requirements for Health Care Services at Hong-Kong Dispensary (Clinic 2)

  • Cervical cancer screening, post abortion care services, Antenatal Care/Postnatal Care services are provided for women only.  
  • Vaccinations are provided for children at the age of 5 years and below, Human Papillomavirus vaccine to girls between 10 to 15 years of age.
  • All services are provided for regardless of the gender or sexual orientation.  
  • Services are free.  
  • Services available to refugees, asylum seekers and members of the host community. 
  • Provision of medicine available to the United Nations High Commissioner for Refugees’ Essential Medicines and Medical Supplies List 

Accessibility of Hong-Kong Dispensary (Clinic 2)

  • This location has female staff.  
  • All services listed are free of charge.  
  • Interpretation is consistently available at this premises for Dinka, Turkana, Burundi, Didinka, Arabic languages.  
  • This location has separate bathrooms for men and women 
  • Female interpreters are available for Dinka, Arabic, Burundi, Congolese, Turkana languages.  
  • Ambulances are available for live saving emergencies - Kakuma 1 – 0719105775, Kakuma 2, 3, 4 – 0719105549. 

IRC Kakuma Feedback Channels

If you have any questions, concerns, or feedback, you may either:  

  • Call +254701629346 
  • Email at 
  • Visit the physical help desk located at all health facilities/clinics 
  • Visit the IRC Offices located in LWF Compound 1 
  • Drop a suggestion at the suggestion boxes located at all IRC health facilities, the women’s centers 1 and 2, and the Compound 1 Main Gate. 

IRC will respond to feedback received within an agreed time frame (0-3 days for critical cases, 0-7 days for cases with high priority, 0-14 days for cases with medium priority and 0-28 days for cases with low priority)  

Focal Persons' Contact Information (Referrals)

Facility In charge  

Telephone: 0712837204    

Opening Hours

Monday open from -8:00 AM to -3:00 PM

Tuesday open from -8:00 AM to -3:00 PM

Wednesday open from -8:00 AM to -3:00 PM

Thursday open from -8:00 PM to -3:00 PM

Friday open from -8:00 AM to -3:00 PM

Saturday open from -8:00 AM to -1:00 PM

Contact Information

phone: 254712837204


Kakuma 1, Kakuma, Kenya


Click here to see the address in GoogleMaps.