Updated at: 2021/06/07


  1. Application and issuance of registration certificate for self-help groups, including Urban Savings and Loans Associations (USLAS) and Village Savings and Loans Associations (VSLAs). Help renewing documents.
  2. Renewing of groups USLA/VSLA certificate of registration on annual basis.

Eligibility Requirements

  • No appointments required.
  • Eligibility differs per service.
  • A proposed name of the group
  • Registration fee of Kes 1,000
  • Filled copy of registration form which is stamped by area chief.
  • Group’s minutes seeking registration.
  • Group constitution or by-laws or rules.
  • List of group members with names/identification numbers/telephone numbers/signatures
  • Copies of identity cards of all members
  • Three photocopies of every document
  • Two spring files                                             
  • Registered groups should submit quarterly progress report to registering authority and allow accessibility of records to registering authority upon request or demand

The following services require a fee

  • Registration of USLAs and VSLAs, or self-help groups.
  • Renewal of registration certificate, annually.


Services are provided in English and Kiswahili languages

Feedback Time Frame and Channels for Services

• Phone: +2540202723011

• Toll Free: 1533 

• Email: info@socialprotection.or.ke 

• Report Directly: National Social Protection Secretariat Office, Nairobi, ACK Parking Silo, 9th Floor, Bishop Road. OR 

• Through Chiefs and Assistant Chiefs. OR 

• Through nearest County Social Development Officer or District/Sub County Social Development Officer. OR 

• Through nearest County Children Officer or District/Sub County Children Officer. OR 

• Through the Beneficiary Welfare Committee at local levels (where they exist). OR 

• Through respective programme offices in the Department of Social Development at headquarters in Nairobi, Social Security House, Block “A” Eastern Wing, Bishop Road, Milimani. 

Opening Hours

Monday open from 08:00 AM to 05:00 PM

Tuesday open from 08:00 AM to 05:00 PM

Wednesday open from 08:00 AM to 05:00 PM

Thursday open from 08:00 AM to 05:00 PM

Friday open from 08:00 AM to 05:00 PM


Ngong Township, Kenya