Service Image

Updated at: 2023/08/22

Services Offered:

  • Counseling
  • Information about living in the country
  • Information about local services
  • Information about where and how to get documents
  • Help renewing documents
  • Help preparing documents needed to access public services
  • Information on how to start a business in a country

Eligibility Criteria

  • All clients have to be refugees/asylum seekers


  • Safe and private space for one-on-one counseling
  • Continued check-ins to be sure you are able to get the help you need
  • An interpreter will go with you to help you access public services
  • The entrance to this location has a ramp
  • This location has female staff

Access days and time

  • Monday- Friday :8am-5pm
  • Helpline: 0700865559
  • Feedback time: Within 24 hours

Temporary Location: HI Compound IFO 2

Contact Information


phone: 254703848641

phone: 254705862534




Click here to see the address in GoogleMaps.